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Please be advised, that this refund policy applies only if You have signed up using Dragon Chat services. |
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However in case of any query Dragon Chat will be able to help You regarding Your transactions made through different payment providers as well, by contacting the provider in question. |
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Dragon Chat does not issue refunds unless there are circumstances for which we feel a refund is merited. These |
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may be things like great dissatisfaction with a Performer's Private Show or Dragon Chat not working properly for some reason. In cases like these we will issue refunds in the form of Dragon Chat Credit or cash on a case by case basis. Things such as other complaints the model has received or other customer comments will be taken into consideration. If any dissatisfaction arises as a result of a user's experience with an independent performer who uses Dragon Chat software to host video chat rooms and it can be confirmed by log files a refund will be issued in the form of Dragon Chat Credits that can be used with other performers. |
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In the event that a transaction is refunded, ALL refunds will be made by crediting the credit card that was used to |
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make the original purchase. Please note that only full purchased packages can be refunded. In case You experience problems regarding a Private performance or of other nature You may contact our Customer Service department - either by sending an e-mail or visiting our Online Support Chatroom - within 24 hours. Complaints received in excess of 24 hours are not subject to deliberation. |
